15+ years bridging business strategy and technical execution across telecom, retail and QSR sectors — PMP® and Prince2® Agile certified, currently leading deployment programs for NCR Voyix across SEA and India.
Telecom, retail and QSR program delivery
Owned across SEA and India deployments
APAC, EMEA and NAMER, 2018–2021
Strategic projects, current portfolio
Revenue planning across the program book
Team of 6–8 PMs and coordinators
I lead deployment and program delivery for some of the world’s largest retail and restaurant brands. I don’t just manage projects — I build the operating frameworks that let those businesses scale without surprises.
Over 15 years I’ve owned end-to-end accountability across global rollouts, billing and revenue operations, vendor governance, and customer success programs. I’ve worked closely with APAC, EMEA and NAMER teams, and have led portfolios for some of the largest enterprise customers in telecom and retail.
My approach is governance-first and outcome-led: a clean PMO structure, a Prince2 / PMP / Agile hybrid that flexes to the engagement, and stakeholder communication that translates technical constraints into clear executive decisions.
A 15-year arc through deployment, account leadership and program management.
Driving deployment and program delivery for retail and QSR brands across SEA and India.
Led a team of 6–8 project managers and coordinators delivering complex deployment programs.
Promoted into account leadership for APAC. British Telecom was the anchor account.
Stakeholder engagement for one of the largest global telecom customers, across APAC, EMEA and NAMER.
Installation request processing through Oracle (ES), customer requirements gathering, and quote review with sales.
Head of Resourcing and Campus Placement at Academy For Career Excellence, and Resource Executive at Pragati Software — building corporate training pipelines and PAN-India trainer networks.
Three programs that shaped how I lead delivery today.
Supported a network spanning 1,100+ sites across APAC, EMEA and NAMER for one of the world’s largest telecom customers. Built cross-regional rituals that lifted coordination efficiency by ~20%.
Promoted from Analyst to Account Support Manager. Owned end-to-end operations across APAC for a portfolio of 4–6 strategic accounts, with British Telecom as the anchor relationship.
Senior Project Manager at NCR Voyix — running deployment programs for retail and QSR clients across SEA and India, with direct accountability for revenue, forecasting and vendor cost.
Methodology fluency across PMI, Axelos, Scrum Alliance and Six Sigma frameworks.
Open to senior PMO, program and account-leadership conversations — globally distributed teams welcome.